Samsung Service Center Roma

Technical support facility operating under Samsung international quality standards. Expert diagnostics and repair services for Galaxy smartphones, tablets, and wearable devices.

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Il nostro Samsung Service Center a Roma rappresenta un punto di riferimento per il supporto tecnico professionale sui dispositivi Galaxy. Operiamo seguendo rigorosi protocolli internazionali Samsung, garantendo standard qualitativi elevati in ogni fase del processo: dalla diagnostica iniziale fino al collaudo finale post-riparazione. Con oltre 1568 interventi tecnici completati, il nostro service center si distingue per competenza e affidabilità.

I tecnici del nostro service center possiedono certificazioni Samsung ufficiali e partecipano a programmi di training continuo per rimanere aggiornati sulle tecnologie più recenti. Utilizziamo esclusivamente componenti originali Samsung OEM, garantendo massima compatibilità e prestazioni ottimali. Il nostro service center gestisce con competenza l'intera gamma Galaxy: dalle flagship series S24/S23 Ultra ai foldable Z Fold e Z Flip, includendo tablet Galaxy Tab e smartwatch Galaxy Watch.

Located in Via Merulana 44-45, our service center facility serves the entire Rome metropolitan area. Equipped with professional diagnostic tools and Samsung-certified equipment, we provide fast turnaround times while maintaining strict quality control procedures. Every repair includes comprehensive testing and a 6-month warranty certificate.

Certified Technicians

Samsung-authorized technical personnel with official certifications. Continuous professional development on Galaxy technology platforms.

International Standards

Service center procedures aligned with Samsung global quality protocols. ISO-compliant diagnostic and repair processes.

Extended Warranty

6-month service warranty on all technical interventions. Full coverage for replaced components and workmanship quality.

Professional Service Center Solutions

Comprehensive technical services for all Samsung Galaxy devices. Enterprise-grade diagnostics and repair protocols.

Display Module Replacement

OLED/AMOLED display assembly installation with factory calibration. Touch digitizer precision testing and quality assurance.

Battery Service Program

Original equipment manufacturer battery replacement. Performance restoration to Samsung factory specifications and capacity testing.

Charging Port Service

USB-C connector repair and replacement. Fast Charging protocol verification and power delivery system diagnostics.

Camera System Repair

Front and rear camera module replacement. Optical stabilization testing and image sensor calibration procedures.

Software Service Solutions

One UI firmware updates and system optimization. Security patch deployment and performance tuning protocols.

Data Recovery Services

Professional data extraction from damaged devices. Secure backup and migration services for Galaxy ecosystem.

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Service Center Excellence Standards

Our technical facility operates under Samsung global quality guidelines, ensuring consistent service delivery and optimal repair outcomes.

ISO Quality Protocols

Standardized diagnostic procedures and repair workflows following international best practices

Advanced Diagnostic Tools

Professional equipment for component-level analysis and precision measurements

OEM Parts Certification

Genuine Samsung components with full traceability and authenticity verification

Central Rome Location

Strategic Via Merulana facility with excellent public transport connectivity

1568+
Technical Interventions
4.8/5
Service Rating
24h
Average Turnaround

Supported Device Categories

Complete service coverage for all Samsung Galaxy product lines and device generations.

Galaxy S Flagship

S24, S24+, S24 Ultra
S23, S23+, S23 Ultra
S22, S21, S20 series

Galaxy A Mid-Range

A54, A34, A24
A53, A33, A14
A52, A51, A50 series

Galaxy Note Legacy

Note 20 Ultra
Note 10+, Note 10
Note 9, Note 8

Galaxy Z Foldables

Z Fold 5, Z Fold 4
Z Flip 5, Z Flip 4
Z Fold 3, Z Flip 3

Service Center Information

What service standards does your facility follow?

Our service center operates under Samsung international quality protocols, implementing standardized diagnostic procedures and repair workflows. We maintain ISO-compliant processes for device handling, component replacement, and quality assurance testing. All technical personnel hold official Samsung certifications and participate in continuous training programs on latest Galaxy technologies and repair methodologies.

What is the typical service turnaround time?

Most standard repairs are completed within same-day service parameters, typically 2-4 hours from initial diagnostic to final testing. Complex interventions requiring specialized components or extensive diagnostics may require 24-48 hour processing. Upon service intake, you receive a detailed timeline estimate with regular status updates throughout the repair process.

Are replacement parts genuine Samsung OEM?

Yes, our service center exclusively utilizes genuine Samsung OEM (Original Equipment Manufacturer) components with full traceability documentation. Every replacement part undergoes authenticity verification and quality control testing before installation. This ensures complete compatibility, optimal performance, and preservation of device integrity, all covered under our comprehensive 6-month service warranty.

How can I access your service center facility?

Our service center is strategically located at Via Merulana 44-45 in central Rome (00185), offering excellent accessibility via multiple transport options. The facility is within walking distance from Termini Station and Vittorio Emanuele Metro (Line A). Operating hours: Monday-Friday 09:00-13:00 / 14:00-18:00, Saturday 09:00-13:00. Appointment scheduling recommended for priority service.

Is pickup and delivery service available?

Yes, we provide comprehensive Van Service throughout the Rome metropolitan area and surrounding provinces. Our courier service includes secure device pickup from your specified location, professional service center processing, and convenient return delivery to your preferred address. This service is ideal for customers requiring maximum convenience or unable to visit our facility in person.

Does service center repair affect manufacturer warranty?

For devices under active Samsung manufacturer warranty, we recommend utilizing official Samsung warranty channels first. For post-warranty devices, our service center repairs with genuine OEM parts do not negatively impact device value or functionality. Additionally, all our technical interventions include an independent 6-month service warranty covering both replacement components and workmanship quality.

Service Center Location

Central Rome facility with professional service infrastructure and convenient accessibility.

Address

Via Merulana 44, 45
00185 Roma

Service Hours

Mon-Fri: 09:00-13:00 / 14:00-18:00
Sat: 09:00-13:00

Phone

06 25204189

Email

samsungserviceroma@global-s.it

Professional Samsung Service Center

Schedule your technical service appointment. Expert diagnostics and certified repair solutions.

Book Service Appointment Call: 06 25204189

Mon-Fri 09:00-13:00 / 14:00-18:00 | Sat 09:00-13:00

Customer Service Reviews

Over 1568 satisfied customers trust our Samsung service center in Rome

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